Contact Us

Consumer Health

For inquiries regarding non-prescription products (such as, but not limited to, ALEVE®, Aspirin®, Dr.Scholl’s®) such as product dosage & administration, approved uses, ingredients, and quality complaints.

Email: otc.canada@bayer.com
Phone: 1-800-265-7382

Coupons

For inquiries regarding Consumer Health coupons.
https://mymedicinecabinet.ca/

Reporting Side Effects

If you would like to report a side effect experienced with a Bayer product, you have several options.

You may;

  • Contact your health care professional (e.g. physician or pharmacist)
  • Report the side effect directly to Health Canada
    • Online
    • Or toll-free by calling 1-866-234-2345.
  • Side effects can also be reported to Bayer Inc. by clicking on the link below:
    Link to WebAE Homepage

Note: If you are under 18 years of age and would like to report a side effect experienced with a Bayer product, please contact Bayer Inc. at 1-800-265-7382.

Pharmaceuticals

For medical inquiries regarding prescription pharmaceutical products such as dosage & administration, approved uses, ingredients, and quality complaints.

Email: Canada.medinfo@bayer.com
Phone: 1-800-265-7382

Reporting Side Effects

If you would like to report a side effect experienced with a Bayer product, you have several options.

You may;

  • Contact your health care professional (e.g. physician or pharmacist)
  • Report the side effect directly to Health Canada
    • Online
    • Or toll-free by calling 1-866-234-2345.
  • Side effects can also be reported to Bayer Inc. by clicking on the link below:
    Link to WebAE Homepage

Note: If you are under 18 years of age and would like to report a side effect experienced with a Bayer product, please contact Bayer Inc. at 1-800-265-7382.

Medical Information

Contrast media products
Email: Canada.medinfo@bayer.com
Phone: 1-800-265-7382

Injectors and Disposables (i.e. MEDRAD products)
Email: josh.grimes@bayer.com
Phone: 1-800-622-2937 x 5664

Customer Service

Email: customerservice.canada@bayer.com
Phone: 1-800-268-1432

For emergency service call 1-800-633-7237

Sales

Email: sabrina.charles@bayer.com
Phone: 1-800-622-2937 x 5689

Reporting Side Effects

If you would like to report a side effect experienced with a Bayer product, you have several options.

You may;

  • Contact your health care professional (e.g. physician or pharmacist)
  • Report the side effect directly to Health Canada
    • Online
    • Or toll-free by calling 1-866-234-2345.
  • Side effects can also be reported to Bayer Inc. by clicking on the link below:
    Link to WebAE Homepage

Note: If you are under 18 years of age and would like to report a side effect experienced with a Bayer product, please contact Bayer Inc. at 1-800-265-7382.

Animal Health

For inquiries regarding farm and companion animal products (such as, but not limited to, Advantage® II, K9 Advantix® II, Drontal® Plus) including adverse events associated with Animal Health products, sales representative requests and product information.

Email: vetservicescanada@bayer.com
Phone: 1-888-663-5326

Crop Science

For inquiries regarding crop protection, environmental science and seeds(such as, but not limited to, Liberty®, InVigor®, Prosaro®).

Cereals/Oilseeds/Pulse – askus@bayercropscience.ca
Horticulture & Row Crops – info@bayercropscience.ca
Toll-Free Helpdesk: 1-888-283-6847

In case of any emergency with any Crop Science product call: 1-800-334-7577

Donations

For registered Canadian charities who wish to submit a request for philanthropic support from Bayer, please complete an online application found in the link provided.

http://bayer.ca/en/sustainability/philanthropy/

Media

For inquiries from members of the media who have questions about Bayer Inc. in Canada.

Email: communicationscanada@bayer.com
Phone: 905-282-5541

Job Opportunities

Bayer only accepts resumes submitted via their websites, where all of their positions are listed. To apply for positions with Bayer Canada, please submit your resume through the link provided.

http://bayer.ca/en/careers/

Accessibility

Bayer Inc. is committed to providing an accessible environment that respects the dignity and independence of people with disabilities.

To view Bayer Inc.’s Statement of Commitment to creating and maintaining accessibility and an accessible environment, please visit: click here

Miscellaneous

For all other inquiries related to Bayer in Canada.

Email: contactbayer@bayer.com

Office Locations

Mississauga Office (Pharmaceuticals, Consumer Health, Animal Health and Radiology)
Bayer Inc.
2920 Matheson Boulevard East
Mississauga, Ontario
L4W 5R6

Calgary Office (Crop Science)
Bayer CropScience Inc.
#130, 160 Quarry Park Blvd. SE
Calgary, Alberta, Canada
T2C 3G3